Tuesday 20 June 2023

Effective Techniques to Successfully Remove QuickBooks Error 12031

One of the many recurring payroll issues in the application, QuickBooks error 12031, can arise while updating the application or the payroll feature. This error code can prevent users from completing the update process and can get triggered due to common causes, like incorrect browser settings for QuickBooks. If you are encountering the QuickBooks error code 12031, you can use the reasons and methods given below to address the issue effectively.

If you are facing issues while running the resolving process or are having trouble with the troubleshooting steps, you can reach out to our QB technicians by dialing +1-855-948-3646 for expert assistance on the issue.

QuickBooks Desktop Error 12031: Possible Triggers and Causes 

You might be facing the QuickBooks error message 12031 due to the common reasons and scenarios mentioned below –

  1. Your QuickBooks Desktop is not correctly updated, and the tax tables might be outdated, which is causing issues with the payroll updates.
  2. There are connectivity issues while downloading the payroll updates, and the internet connection might be weak, unstable, or facing outages.
  3. An anti-virus application or the Windows firewall utility might be causing interferences and obstructions while running the payroll update process.
  4. The browser settings are incorrectly configured, and the SSL settings might be improper or invalid, which is triggering the 12031 error.
  5. There are security issues in your Windows OS system, which are preventing the payroll update process from getting downloaded successfully. 
You may also like to read:- I am getting the QuickBooks error ps038

Solutions to Effectively Terminate the QuickBooks Payroll Error 12031

QuickBooks payroll update error 12031 can be easily rectified by using the detailed steps given below –

Step 1 –Activate the Windows Safe Mode by Running the MSCONFIG Command

You need to install the QB updates by running the process in Windows safe mode in the following manner –

  1. Press the Windows + R keys to access the Run window and type the MSConfig command in the appeared box, followed by hitting Enter.
  2. From the Windows System Configuration window, go to the Boot tab to selectBoot Options, followed by hitting Apply and OK.
  3. Once you have saved the changes, restart your system in Windows Safe Mode to run the payroll updates in QB without the 12031 error code. 

Step 2 – Modify the Internet Explorer Settings to Configure the SSL Options

You need to ensure that your IE settings are correctly configured to address the QB error code 12031.

  1. Open IE and go to the Tools menu to select Internet Options, and navigate to the General tab to choose the Delete option.
  2. Select Temp Internet Files, and once you have removed the files, go to the Connections tab and select LAN Settings to ensure that the Proxy Servers are blank.
  3. From the Advanced section, choose the SSL 2.0 and 3.0 options, followed by selecting the Publisher’s Certificate option and selecting the TLS 1.2 option. 

Conclusion

You can reliably resolve the QuickBooks error 12031 by using the solutions given above. If you are still facing the error code, you might need professional assistance with the issue, which you can avail by reaching out to our QB experts at +1-855-948-3646


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