Doable fixes to tackle QuickBooks Error 15214

QuickBooks payroll is used by employers all around the world to maintain their employee records and pay their salaries punctually. The service should be updated with every newly released version to keep the software in accordance with the latest tax table. QuickBooks Error 15214 is a common problem while updating the payroll, which terminates the process and can cause the software to crash. If this error interrupts you while updating the payroll service in QuickBooks, keep reading this blog further to understand the reasons it develops and the techniques to tackle it.

Consult a QB support team at +1-855-948-3646 for quick resolution of this error from your QuickBooks.

Reasons 

The potential conditions that force the development of this payroll error in QuickBooks are mentioned below-

1. You don’t have an active subscription to the payroll service due to missed renewal date or issues during billing.
2. Windows Firewall has completely blocked QuickBooks from using the internet or accessing its files in the system drives.
3. Windows installer stops running in the background due to interruption of other applications or unavailability of resources.

Read more:- Let's try simple methods for resolve QuickBooks error ps101

Solutions

You can prevent this QuickBooks payroll error with the help of the techniques mentioned below-

Solution 1- Ensure your subscription to the payroll service is active

QuickBooks might develop this error while accessing the payroll data or downloading the service updates if the subscription to the payroll service expires. This can happen if you don’t renew the service or issues develop while billing. You won’t be able to work on your payroll data or download the updates until the error is eliminated from the PC. Until then, you’ll keep receiving this error code whenever the Intuit servers fail to recognize you as an active user of the payroll service. Use the steps given below-

1. Ensure no company files are opened in QuickBooks.
2. Go to the Employees menu and click the My Payroll Service option.
3. Select the Manage Service key and verify that the service name is correct and its Status is marked Active.
4. Click Edit if the service key is incorrect and you want to change it.
5. Tap Next and single-click the Open payroll setup checkbox to unmark it.
6. Click the Finish option to start the payroll update automatically.

If the error appears again during the payroll update process, try the next method.

Solution 2- Ensure the Windows Firewall settings on your Windows are correctly set

The payroll update in your QuickBooks can also fail if the Windows firewall stops the software from accessing the internet or using the system resources. You must configure the Windows Firewall settings to avoid the issue during payroll updates. Refer to these steps-

1. Go to the Windows Defender Firewall menu in the control panel.
2. Single-click the Allow an app or feature through Windows Firewall option.
3. Choose QuickBooks in the programs list and mark the Public & Private checkboxes.
4. Save the settings by clicking Apply, located at the bottom of the tab.
5. Reopen QuickBooks and try downloading the payroll updates again.

Conclusion

This blog explains the reasons QuickBooks Error 15214 hinders the payroll update process in the software. We expect you to use the techniques described in the blog to counter the issue and download the payroll updates without problems.

Contact a QB support team at +1-855-948-3646 to eliminate the payroll update issue.

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