Usable fixes for QuickBooks multi user mode not working error

QuickBooks shares its financial data between authorized systems as company files hosted on a network. With every transaction, users can simultaneously add and update new data to the file in real-time. QuickBooks multi user mode not working is a common complaint from numerous users worldwide. So, we decided to create an informational blog dedicated to assisting users learn about the conditions that cause DBSM to malfunction and the actions needed to repair it. Keep reading to know more!

A team of QB experts is always reachable at +1-855-948-3646 for assistance troubleshooting QBDT errors.

Reasons 

This issue won’t let you open or host your company file as the multi-user network cannot be established. The following conditions are responsible for QuickBooks failing to switch to multi-user mode-

1. Workstations run in multi-user mode creating irregularities in the QB hosting settings.
2. A user has already occupied the file in single-user mode, making it inaccessible to all the remaining systems.
3. The network descriptor in the QB folder might have been damaged after taking a hit from data corruption.

You may also like to read:- How to fix the QuickBooks error ps038

Solutions

You won’t be able to share your company file or set up a multi-user network until the issue is fixed. The following methods will help you rectify this data file error-

Solution 1- Don’t let workstations use the multi-user mode

A significant reason for the occurrence of this multi-user mode issue in QuickBooks is the incorrect QB hosting settings. None of the systems other than the server computer should run in single-user mode. All the other systems fail to open the file or switch to multi-user mode when one or more workstations run in multi-user mode. You need to fix the hosting settings in the systems in your organization to resolve the issue. Refer to these steps-

1. Navigate to the File menu in QuickBooks on the workstation that developed this issue.
2. Hit Utilities in the options list and click Stop hosting multi-user access.
3. Switch all the workstations to single-user mode with the same steps and open QuickBooks on your server computer.
4. Go to the File menu and select Utilities in the drop-down list.
5. Select Host multi-user access and restart all the systems.
6. Launch QBDT on the server computer and try opening the file in multi-user mode.

If the issue stops you from opening /accessing the company file, try the next solution.

Solution 2- Make the Network Descriptor file usable for QuickBooks again

Multi-user mode issues become common when the Network Descriptor file suffers damage from data corruption. This file is responsible for setting up the multi-user network, and issues while running it can forbid you from using the multi-user mode. The steps to repair the Network Descriptor file are as follows-

1. Visit the location of your QB folder and open the folder to locate the Network Descriptor file (.nd).
2. Right-click the damaged .nd file and select Rename from the options.
3. Enter ‘.old’ as an extension to the file name and save it.
4. Launch QuickBooks and switch to multi-user mode.

Conclusion

This blog helps you with the potential causes of QuickBooks multi user mode not working on your system. You now know multiple ways to fix the issue, and we hope you apply them to set up the multi-user network in your QBDT without any issues.

Any remaining queries can be clarified by contacting a QB professional at +1-855-948-3646.

Read more:- How to resolve the QuickBooks error 15240