Quickly Fix QuickBooks Error 15102 with 4 Simple Steps

QuickBooks Error 15102 is one of the most common QuickBooks errors and typically occurs during payroll downloads or desktop updates. This blog will explain why this error occurs and how to correct it. Following these instructions, you may update both your payroll software and QuickBooks Desktop to the most recent versions available.

In a hurry? Contact our QuickBooks experts by calling us at +1-855-948-3646 for a quick resolution. We have been addressing these issues for years and have helped millions of users.

Signs of QuickBooks error code 15102 

The signs listed below can show QB error code 15102:

1. When attempting to update the payroll, the error itself appears on the screen.
2. You are unable to download the update for your QuickBooks payroll subscription service.
3. Alternately, QuickBooks may occasionally have brief freezes while the PC runs slowly.
4. The computer takes a long time to react to keyboard or mouse inputs.

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How to resolve QuickBooks Payroll Error 15102?

We detail the steps to follow for fixing this below. Once it is fixed, you can receive the newest versions of QuickBooks Desktop and the payroll software. In addition, an active payroll service subscription is required.

Important: If you are not using the most recent version of QuickBooks Desktop, you could encounter this problem. If that happens, you will need to delete all your data, then reinstall the program and update it to get the current tax table.

4 Steps to Fix QuickBooks Desktop Error Code 15102

STEP ONE: Switch to the Single-user mode

1. Open QuickBooks
2. Go to File and choose the option Switch to Single-user Mode

STEP TWO: Check the correctness of the mapped file location.

1. Press F2 or Ctrl+1 keys from the keyboard and check the file location path and then click OK.
2. Now navigate to Help > Update QuickBooks Desktop.
3. Select the Options tab and verify the Download location path is correct.

The same disc that is listed in the product details should be used for the drive-in download if it enabled Shared Download.

When Shared Download is off, the installation directory and the download location must use different drives.

1. A location path is incorrect

If Yes for the shared folder is selected, choose No
If No for the shared folder is selected, choose Yes.

2. Click Save and Close.

STEP THREE: If the location is correct, remap the drive to a new letter.

1. Close your QuickBooks company file.
2. Remap your drive and then open your company file using a new map drive.
3. Choose Help > Update QuickBooks Desktopand click the Options tab.
4. Turn Shared Downloads off and turn it on again.
5. Verify that the download location is using the new mapped drive and then click Save and Close.

After following all the 3 steps, if the QB Desktop error code 15102still exists, please proceed further with the below step.

STEP FOUR: Launch QuickBooks Desktop as an administrator

1. Close QuickBooks desktop
2. Now, right-click on the QuickBooks Desktop icon and choose Run as administrator
3. Click Yes for allowing UAC permission
4. Download and Install QuickBooks latest version

Conclusion

If the QuickBooks Error 15102 persists after you have taken the steps, get in touch with our support staff here by calling at +1-855-948-3646 for further assistance.

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