QuickBooks shares its financial data between authorized systems as company files hosted on a network. With every transaction, users can simultaneously add and update new data to the file in real-time. QuickBooks multi user mode not working is a common complaint from numerous users worldwide. So, we decided to create an informational blog dedicated to assisting users learn about the conditions that cause DBSM to malfunction and the actions needed to repair it. Keep reading to know more!
A team of QB experts is always reachable at +1-855-948-3646 for assistance troubleshooting QBDT errors.
Reasons
This issue won’t let you open or host your company file as the multi-user network cannot be established. The following conditions are responsible for QuickBooks failing to switch to multi-user mode-
- Workstations run in multi-user mode creating irregularities in the QB hosting settings.
- A user has already occupied the file in single-user mode, making it inaccessible to all the remaining systems.
- The network descriptor in the QB folder might have been damaged after taking a hit from data corruption.
Solutions
You won’t be able to share your company file or set up a multi-user network until the issue is fixed. The following methods will help you rectify this data file error-
Solution 1- Don’t let workstations use the multi-user mode
- Navigate to the File menu in QuickBooks on the workstation that developed this issue.
- Hit Utilities in the options list and click Stop hosting multi-user access.
- Switch all the workstations to single-user mode with the same steps and open QuickBooks on your server computer.
- Go to the File menu and select Utilities in the drop-down list.
- Select Host multi-user access and restart all the systems.
- Launch QBDT on the server computer and try opening the file in multi-user mode.
If the issue stops you from opening /accessing the company file, try the next solution.
Solution 2- Make the Network Descriptor file usable for QuickBooks again
- Visit the location of your QB folder and open the folder to locate the Network Descriptor file (.nd).
- Right-click the damaged .nd file and select Rename from the options.
- Enter ‘.old’ as an extension to the file name and save it.
- Launch QuickBooks and switch to multi-user mode.
Conclusion
Any remaining queries can be clarified by contacting a QB professional at +1-855-948-3646.
Read more:- How to resolve the QuickBooks error 15240